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FAQs

Finding Classes

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Taking Classes

After the Last Class

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Getting Involved

Q: How can I find out where classes are being offered?

A: The best thing to do is to visit our web site and view the class schedule. Or, you can call us at 425.485.4089.

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Q: Are classes at private schools or YMCA's available to non-members?

A: In many cases, yes, but sometimes they are limited to current students or members. This is a decision made by the school, not by The PoliteChild®.

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Q: How do I register?

A: It depends upon the location of the class. In some cases, the hosting schools wish to register students for PoliteChild classes, but in other cases, you can register directly with The PoliteChild. The class schedule on our web site specifies whether classes are open to non-members or not.

To register with The PoliteChild, we ask that you print a copy of our Registration Form (PDF, Word, ZIP), indicating which class you’re registering for. Mail or fax the completed registration form to our office. If you’re mailing the form, please include your credit card information or a check; if you fax the form, you may include your credit card payment information or mail a check separately.

When registering with The PoliteChild directly, please note that we hold a firm place in class for your child only upon receiving payment for that class. If something comes up that causes your child to miss one or more classes, you can call for a makeup, reschedule the class, or request a refund subject to the terms of our Refund and Cancellation Policy.

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Q: How do I know if my child is actually placed in a class?

A: If you register directly through The PoliteChild, once we have received a completed Registration Form (PDF, Word, ZIP) and payment, we will confirm the placement of your child in that class. Should class start dates or times change, we will notify you in advance either by email or by phone, depending on which method of contact you’ve given us, and the timeframe or conditions of the change.

If you register through a school or other organization, they may have their own method of confirming this class with you. Often we do not receive class rosters until a day or so before the beginning of class, so we do not know which children are actually registered and confirmed.

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Q: How much does it cost?

A: The price of the course depends on the age group of the student, the course itself, and, sometimes the location of the course. Some organizations, like the YMCA, offer discounted course fees to their current members. Course costs can be quickly found by clicking the highlighted links for each class.

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Q: Is the class just for children or do the parents participate, too?

A: Generally, the classes we provide involve in-class instruction for the children only. We do have some courses that involve parents during the class, such as our Holiday Manners course. Our program is a family-based curriculum, however, in that we provide our parents with resources and materials to help support and reinforce the learning and practice of Good Manners, etiquette, and social skills at home.

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Q: What do I get when I sign up?

A: Generally, the classes we provide involve in-class instruction for the children only. We do have some courses that involve parents during the class, such as our Holiday Manners course. Our program is a family-based curriculum, however, in that we provide our parents with resources and materials to help support and reinforce the learning and practice of Good Manners, etiquette, and social skills at home.

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Q: What do I get when I sign up?

A: When registering through a school, or an organization like the YMCA, generally you will pay the school or organization, using payment methods the school or organization uses. If you are registering directly with PoliteChild, we take checks, as well as Visa, MasterCard, Discover, and American Express.

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Q: What if the class I want to take is full?

A: If the class for which you want to register is full, we can put you on a waiting list. To do this, you would register for the class as you normally would. When we receive your completed Registration, we will notify you if the class is full. We can give you the option to have your child placed in another open class, reschedule for an upcoming class, refund your money (subject to our Cancellation Policy), or extend the class to include your child. If the class has many extra students signed up, we also have the option to add an Instructor or teacher’s assistant to help with the course, depending on the flexibility of the facility and the course.

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Q: What involvement, if any, is needed by parents?

A: Over time we have seen that your child’s success in our courses is strongly linked to parental involvement. Parents should read the materials prior to each class, and again afterwards. Your child is learning and having fun in PoliteChild classes, and your active involvement and reinforcement is important if your child’s behavior changes are to become a permanent part of his/her social skills. If you are not actively involved in working with our program during non-class time, you may see temporary improvements, but your child may quickly slip back to his or her previous patterns of behavior.

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Q: What do I and my child need to do to prepare for each class?

A: Be familiar with the school’s location, show up on time, work on the program materials between classes, and be supportive of the learning and fun that your child will experience in the class!

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Q: What changes will I see in my child?

A: Your child will start using the skills learned in each class. With reminders, encouragement, and praise, your child’s behavior will change for the better. As he or she becomes more aware of Good Manners and proper behavior, don’t be surprised (and please don’t be angry!) if your child corrects an occasional slip on YOUR part! This is actually a positive sign and shows that your child’s knowledge and awareness of what’s proper and expected is increasing!

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Q: What if my child misses a class?

A: If your child misses a class, whether due to unplanned or planned circumstances, you can call our office and schedule a makeup. If you know in advance that your child will be absent, we can provide you with the materials for that missed class at the class just prior to the planned absence. Depending on the course, if your child misses two or more consecutive classes, it may be best to postpone further class sessions in the present course and reschedule to re-take the course at another time. More on this policy can be found in our Refund and Cancellation Policy online.

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Q: What do we do after the class has concluded?

A: Continue monitoring, reminding, and praising your child for his polite behavior. Take advantage of situations about manners and etiquette and turn them into teaching opportunities. These can be good situations or examples of negative behavior. These opportunities (especially the BAD ones, unfortunately) are EVERYWHERE! For more ideas on extending your child's knowledge, have a look at our recommended reading list.

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Q: Are there other classes available?

A: Yes! There are intermediate and advanced classes, as well as classes for special occasions. And, we're constantly developing new curriculum, because so many of our parents have requested an on-going program for their children. The good news is that our possibilities are endless! And, we're always looking for suggestions, too, so if you don’t see a topic in which you’re interested mentioned, please contact us!

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Q: I know lots of friends who want to bring their children to PoliteChild classes!

A: By all means please encourage your friends to sign up for a PoliteChild class!

We are presently developing a referral program that will recognize and reward your spreading the word. Also, if you like, with enough friends – and their children – you could also be eligible for a custom class at your home or neighborhood, if that’s more convenient for you than one of our many public classes.

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Q: How can I get Polite Child in to my area?

A: First, let us know! Write, call, or send us email. Tell us where you live and a little about your community. Be sure to tell us what school(s) your child(ren) attend. Your community may be on our expansion plans, but if you are anxious to get a class organized right away, we can send you one of our Pioneer Kits that will help you get a new class organized in your area.

Also, it's a great idea to let your SCHOOL know about us. We stand the best chance of being invited to offer our classes through a school if the parents make the initial contact. That might be through your PTA, your teacher, or your principal, depending on your school’s structure.

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Q: I want to bring the Polite Child program to my area! How can I do that?

A: Write, call, or send us email. Tell us about yourself and what you would like to do to help us get involved in your community. For additional information about getting classes started, see the response in the "No Classes in your Area" question.

We are looking for individuals to help in several areas, including business development, program coordination, teaching, and more!

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Q: Can I teach a Polite Child class? What are the qualifications?

A: Yes, if you have three years (or more) experience teaching children in classrooms or extracurricular activities. Actual teacher accreditation is not required, but it is helpful.

We're looking for qualified teachers all the time, so you can be sure to find a job description on our web site on the careers page.

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